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Auto Reorder Program

Auto Reorder Program

Automatically receive a new shipment of the lenses you need at the scheduled interval of your choice

Ever run out of contacts and wished there was a way to automatically refill your current contact lens prescription without having to lift a finger? Our convenient Auto Reorder Program is exactly what you need! Auto Reorder is a simple program that will automatically place your order for you at a regular scheduled interval of your choice.

Creating an Auto Reorder
Auto Reorder Steps

Auto Reorder Features
Free Standard Shipping to the US
When you create an Auto Reorder at checkout you will receive Free Standard Shipping to the US on the order in your shopping cart. But that's not all! All orders created from your Auto Reorder will also receive Free Standard Shipping to the US.

Choose an Interval that Fits your Wearing Schedule
Auto Reorders are available in several different intervals. You'll want to select a frequency that will make sure you receive your new lenses before your current supply runs out. At checkout we will suggest an interval, you can continue with this suggestion or select a different interval. You can change this interval online at any time.

Pay as You Go
You'll be charged only as each order is shipped. The amount charged each time will reflect the price of the items in your Auto Reorder on the day the order is processed. Please Note: A Credit Card is required for all Auto Reorders.

E-mail Reminders
10 days before an order is created from your Auto Reorder we will send you an e-mail reminding you that an order will be created on the Next Order Date set in the Auto Reorder, as well a notification in case your credit card or lens rx on file has expired. If you do not contact us or go online to deactivate the auto reorder we will automatically place the order on the Next Order date scheduled and send you a receipt confirming the creation of the order.

Update Your Auto Reorder at Your Convenience
Go to the "Manage Your Auto Reorders" section in Your Account at any time to change the Next Order Date and/or frequency of your Auto Reorder, as well as the quantity of items, lens prescriptions, billing address, shipping address, or payment method. Changes are applied immediately. (Please Note: Changes to an Auto Reorder only affect future orders created from the Auto Reorder, NOT orders already created. To make a change to an order created from an Auto Reorder you will need to contact Customer Service.)

Cancel Your Auto Reorder at Any Time
Cancel your Auto Reorder anytime, either online in "Manage Your Auto Reorders" found in Your Account (available 24 hours a day), or by calling Customer Support during our business hours.

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